Frequently Asked Questions
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Please send clear photos taken in natural light, preferably at your pet’s eye level. Their eyes, nose and markings should be easy to see. Include your favourite pose and a few additional photos to help me understand their features and colouring.
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Yes. Two-pet portraits are available in these sizes:
9 × 12 inches: CA$210
12 × 16 inches: CA$250
Your pets can be painted together using separate reference photos. For three or more pets, please contact me for a personal quote.
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Every portrait is hand-painted with professional-grade watercolor paints on 300 gsm watercolor paper. You receive an original painting, rather than a print or digital illustration.
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Absolutely! Once your portrait is finished, I’ll send you photos of the completed painting for your review and approval before shipping. I want to make sure you’re happy with your portrait before it makes its way to you!
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Portraits usually take 2–3 weeks to complete, depending on my current bookings and the details of your portrait. I’ll confirm an estimated completion date before you book.
If your portrait is for a birthday, holiday or other occasion, please include your deadline in your request. Shipping time is additional.
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A mat is included, but a frame is not. Your Certificate of Authenticity will list the painting size, mat dimensions and suitable frame size to help you choose a frame.
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Local pickup is available in Nanaimo, BC. I also ship within Canada and to the USA.
Shipping costs are confirmed before booking. Any applicable import duties or taxes for U.S. deliveries are the customer’s responsibility.
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Handle it by the mat’s edges with clean, dry hands. Frame it behind glass, keeping the mat between the painting and the glass. Display it away from direct sunlight, moisture and sources of heat.
A care card is included with your portrait.
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I’ll ask for your permission before sharing your reference photos or finished portrait on my website or social media. Please let me know if it’s a surprise gift so we can agree on when it may be shared.